01
15-Day Free Trial
Trial PeriodNew users receive a 15-day free trial. You will not be billed during this trial period.
Cancellation During TrialYou can cancel at any point within the 15 days to prevent any charges. If you do not cancel before the 15th day ends, your account will automatically convert to a paid subscription and be billed.
02
Yearly Paid Plans & 7-Day Refund Guarantee
7-Day Full Refund WindowOnce a subscription payment is processed, you have 7 days from the transaction date to cancel and receive a 100% full refund.
After 7 Days (Non-Refundable)Any cancellation requested after the 7-day post-payment window is strictly non-refundable. No partial or pro-rated refunds will be issued for the remaining months of the cycle.
Continued AccessIf you cancel after the 7-day refund window, auto-renewal will be disabled, but you will retain full access to Checkup.care for the remainder of your prepaid 12-month period.
03
Refund Processing
Approved refunds requested within the 7-day post-payment period will be processed and credited back to the original payment method within 5 to 7 business days.
04
How to Cancel or Request a Refund
You can cancel your plan or submit a refund request using:
Email SupportSend an email from your registered email address to support@checkup.care explicitly requesting a cancellation and refund within the 7-day window.
- support@checkup.care
05
Policy Updates
Checkup.care reserves the right to modify or update this policy at any time. Updates take effect immediately upon being posted on our platform.
Other policies